
Policy & Terms



Transparency & Trust
Our Service Standards
1. Date Reservation & Payment Schedule
To lock auspicious Bengali wedding dates (Lagna dates) for our Priests, photographers, stylists, and floral decor teams, a transparent milestone-based structure is observed:
- 25% Advance Token: Required upon date locking and formal contract signing.
- 50% Intermediate Payment: Upon finalized theme decor approval, menu tasting, and artist scheduling (30 days prior).
- 25% Final Settlement: Upon successful completion of reception day events.
2. Rescheduling & Date Changes
We understand unforeseen family circumstances can arise. You may reschedule your celebration up to 45 days prior to the original date with zero postponement penalty, subject to slot availability.
3. Food Quality & Hygiene Standards
All catering operations adhere to rigorous FSSAI hygiene standards. We exclusively source fresh, live fish (Chingri, Katla, Bhetki) and grade-A certified ghee and spices from vetted traditional suppliers.
4. Privacy & Media Protection
All client photographs, raw film footage, and family guest lists are stored under strict confidentiality and never shared with third-party advertising networks.
Have Questions Regarding Terms?
Our wedding coordinators are happy to assist you 7 days a week from 10:00 AM to 8:00 PM IST.
